HCH is a leading provider of services to the heavy oil industry in Alberta and Saskatchewan.
Our business is demanding, where customer satisfaction, quality service and safety standards are key elements of our success. We believe that our capacity expertise, commitment to customer service, operational systems, safety standards, policies, and technology solutions provide us with an advantage in a competitive industry and we take great pride in being considered among the very best in the business.
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HCH’s origins date back to 1974. In October 2002, Mullen Group acquired the shares of Lloydminster Heavy Crude Services Ltd. and subsequently purchased the assets of Temor Oilfield Services (1974) Ltd. in November 2002. The two companies were combined and operated under the name Heavy Crude Hauling L.P. with the merger completed by January 1, 2005. In 2018, Mullen Group purchased the business assets of AECOM’s Canadian Industrial Services Division and Heavy Crude Hauling moved back into the specialized service side of the oil patch once again.
Vicki Steele CPA, CGA
Vice President and Controller
Vice President and General Manager
Director of Safety and Quality
Director Specialized Services
Bonnyville/Fort Kent District Manager
Director of Maintenance
HCH has developed an in-house Dispatch program and a Ticket Billing System that can be customized to interface with each client’s unique dispatch and billing requirements.
As a member of the Mullen Group of Companies, we can leverage their leading-edge Information Systems and Networks, including system security, backups and redundancies.
We are constantly working with customers to provide inclusive services from dispatching through to delivery load monitoring.
This fully integrated mobile tracking application puts accurate job information in the units and then provides timely updates back to the dispatch program as the jobs are completed, thus closing the cycle with the customer.
Our Safety and Operations personnel utilize the tracking and analytic capabilities of our vehicle monitoring software in a variety of ways including: